Loan repayments

Loan repayments are collected monthly via Direct Debit and will be collected by Business Finance Solution (BFS). BFS is an official Finance Partner of the NEA Start Up Loan working with Newable. Your loan documents will indicate your monthly repayment date.

Please ensure you have sufficient funds to meet your monthly loan repayments when they become due. Repayments will be taken by Direct Debit and failure to repay the loan may result in your credit profile being adversely affected which may also result in recovery action being taken. If you have any difficulty in repaying your loan, please speak with our Finance Partner, Business Finance Solutions. Their Collections Team can be contacted on 0161 245 4900 or by email at

Act as soon as possible

As outlined in the terms and conditions of your NEA Start Up Loan, you are responsible for keeping up with repayments. Our Finance Partner, Business Finance Solutions may need to take formal action against you if you do not keep up repayments and this could damage your credit rating and affect your chances of securing future loans and other services. It is in your best interests to take action as soon as possible.

The following sites may also help

If you are employed and have an income but are struggling with your bills/debts, the debt charity, Step Change, may be able to offer you free, confidential and personalised debt support. Visit or telephone 0800 138 1111. Lines are open 8am to 8pm Monday to Friday.

The National Debt Line offers free, confidential advice across England and Wales. Visit Telephone 0808 808 4000. Lines are open 9am to 9pm Monday to Friday and 9.30am to 1pm Saturday.

The Citizen’s Advice Bureau can give you information on your rights including benefits and debt. Visit for contact details of your local Citizen’s Advice Bureau.

If you are worried about your credit score then Equifax can help you check your credit record. Visit

Seek independent advice and contact BFS as soon as possible

If you expect to default on a loan repayment, get independent advice as soon as possible, then contact the Business Finance Solutions Collections Team on 0161 245 4900 or alternatively,

Sites listed at may help.

Newable Business Loans Ltd is not liable for the content on the sites featured on

Business Finance Solutions will continue to recover outstanding loan repayments.

For help when filling in application forms, guidance or further questions about the loan fund:

Customer helpline: 0333 005 0475
Please note office hours are Monday - Friday 10:00-16:00
Business Finance Solution Collections Team: 0161 245 4900

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Newable Business Loans Ltd (FRN: 700160), Newable LLF Ltd (FRN: 718449) and Newable RGF Ltd (FRN: 716799) all t/a Newable are authorised and regulated by the Financial Conduct Authority